1. Introduction

Merci d’avoir choisi MusicDiffusion. Veuillez lire attentivement les présentes conditions ci-dessous ainsi que les différentes conditions et contrats que vous devez accepter lors de votre inscription à nos services, notre Politique de confidentialité et Politique Anti-Fraude (collectivement nommés les « Conditions d’utilisation »). Ces conditions d’utilisation constituent un accord juridique entre vous (l'« Utilisateur », « Vous ») et MusicDiffusion (« MusicDiffusion », « MusicDiffusion.com », la « Société », la « Plateforme », « Nous », « Notre », « Service » ou « Site Web »), operated by the company MWM, sous le numéro d’enregistrement B 527 824 40. Tous les utilisateurs du site Web (y compris, sans limitation, vous) seront considérés comme des « Utilisateurs » au titre des présentes. En utilisant MusicDiffusion.com (y compris, sans limitation, nos services de distribution de musique, nos services aux artistes, notre réseau social, nos applications, vous reconnaissez avoir lu, compris, et accepté d’être lié par ces conditions d’utilisation, et vous conformer à toutes les lois en vigueur et réglementations applicables.
The use of the website implies full agreement with the following terms of service. If you do not agree with these terms of service, please refrain from using this website.

2. Termes & Conditions

2.1 Propriété

Vous ne pouvez pas revendre ou revendiquer la propriété intellectuelle ou exclusive de l’un des services ou produits de MusicDiffusion, modifié ou non modifié. Tous les services et produits sont la propriété de la Société. Vous ne pouvez pas reproduire la Plate-forme, en tout ou en partie, à toutes fins. Vous ne pouvez pas copier et/ou distribuer la Plate-forme, en tout ou en partie, de quelque manière que ce soit.

2.2 Services & livraison des services/produits

Après avoir reçu votre paiement avec succès, les informations de votre service et/ou de vos produits seront envoyés par e-mail à l’adresse que vous avez fournie lors de votre commande.
If you do not receive a notification by email after 24h from us, please contact our customer service with the provided contact form or directly via [email protected].

2.3. Garantie

Nos services et produits sont fournis « tels quels » sans garantie d’aucune sorte, soit explicite, soit implicite. En aucun cas, MusicDiffusion ne pourra être tenue responsable de tout dommage, y compris, mais sans s’y limiter, direct, indirect, special, accessoires, consécutifs ou autres pertes découlant de l’utilisation ou de l’incapacité d’utiliser nos services ou produits.

2.4. Prix

Our prices are advertised and listed on our website excluding taxes. Taxes are automatically calculated in our cart and checkout systems based on your situation (country, currency, etc.). Our default currency is EUR but you can choose your preferred currency on our top menu. Additional costs may apply, such as currency conversion fees or setup fees, and these costs will always be fully detailed during checkout before any payment. The company reserves the right to change the prices of its individual services and products at any time without prior notice, without affecting any orders placed before.

2.5. Assistance & Premium Support

Chez MusicDiffusion, we are committed to delivering efficient and reliable customer support. If you encounter any issues or have questions about your order, please contact our customer service through the provided contact form or directly via [email protected].
When it comes to our Music Distribution services, MusicDiffusion operates as a DIY platform. Our support team remains available via email and provides assistance primarily through documentation and resources available in our Help Center.
Support is provided on a reasonable efforts basis and does not include unlimited, real-time or on-demand assistance.
For security, verification, and data protection reasons, support is only provided to Users contacting us through the email address associated with their account, their order or otherwise verifiable identity. MusicDiffusion reserves the right not to process or respond to requests that cannot be reasonably linked to a valid user account or service.
In order to ensure fair access to support for all users, you agree to use support channels in a reasonable, proportionate and respectful manner.
Excessive, repetitive or abusive use of support channels — including, mais sans s’y limiter, sending multiple repetitive messages, opening duplicate requests, spamming, or attempting to bypass normal support processes — may result in:
– delayed or deprioritized responses,
– consolidation or closure of duplicate or redundant requests,
– limitation of support to a single communication channel,
– redirection to self-service resources (Centre d'aide),
– or temporary restriction of support access.
Support requests are processed based on priority, complexity, and overall system load. Submitting multiple messages or follow-ups does not accelerate response time and may, in certain cases, result in additional delays.
MusicDiffusion reserves the right to organize, filter, prioritize and manage incoming support requests in order to maintain service quality and operational stability.
In cases of serious or repeated misuse, including disrespectful, aggressive, or disruptive behavior, MusicDiffusion may restrict or limit support interactions to essential communications only, without affecting access to the core service, unless such behavior constitutes a violation of these Terms.
MusicDiffusion enforces a strict policy against harassment and disrespect in interactions with its teams. This includes, but is not limited to, insults, threats, and blackmail. Such behavior may result in:
– restriction of communication to formal or essential channels only,
– limitation of support access,
– suspension of the user account in case of serious violation,
– et, where applicable, legal action.

2.6. Politique de remboursement

3. Conditions de distribution de musique

Our digital music distribution services are governed by a separate agreement (the “Contract”), which must be accepted electronically upon the creation of a distribution account (https://dashboard.musicdiffusion.com). This agreement is accessible at any time in the “Contract” section of your account.
This Distribution Agreement defines and reflect in detail the core terms between you and our external partners, conditions, and obligations related to the use of our distribution services, including our compliance requirements towards third-party partners (such as digital service providers, magasins, and social media platforms).
The use of our music distribution services is intended for Users operating in a professional or commercial context, including independent artists, labels, and rights holders managing and exploiting their content.
In addition to the Distribution Agreement, certain operational, financial and compliance-related provisions — including, mais sans s’y limiter, pricing conditions, royalty payments, and anti-fraud rules — are further specified in these Terms of Service.

3.1 Album Upload & Delivery

3.2 Durée et résiliation

The duration of our contractual relationship is for an indefinite period. It shall begin upon registration to our Music Distribution platform/dashboard.
You or we may terminate the Service at any time, subject to a thirty (30) days’ notice period.
Any request relating to account termination, contractual termination, content removal, or any other sensitive or legally binding action must be submitted in a clear and verifiable manner by the User.
For security, legal, and verification purposes, MusicDiffusion reserves the right to require that such requests be submitted through specific communication channels, y compris, where deemed necessary, a formal written notice or registered mail sent to the Company’s official address.
MusicDiffusion may also request additional information or documentation in order to verify the identity of the requester and ensure the legitimacy of the request before processing it.
Requests submitted through channels that do not allow reasonable verification of the User’s identity, including the use of an email address not associated with the account, may not be processed.
MusicDiffusion shall not be held responsible for any delay or failure in processing a request where sufficient verification of identity or legitimacy cannot be established.
In order to ensure the security of accounts, and comply with legal and partner obligations, MusicDiffusion reserves the right to refuse, suspend, or delay the processing of any request that is incomplete, unclear, inconsistent, or potentially fraudulent.
Termination or removal requests will only be considered effective once properly received, verified, and confirmed by MusicDiffusion.

3.3 Ce que vous pouvez faire et ce que vous ne pouvez pas faire

By registering and uploading content on the Company’s music distribution platform, You acknowledge and agree to comply with the following obligations:
You shall use the Platform diligently and only upload information and content for which You own the rights or have obtained all necessary authorizations from the relevant rights holders.
You may only upload content for which You hold full ownership, and must not upload any content whose rights are held by third parties without proper authorization.
MusicDiffusion reserves the right to request any documents, contracts, or certificates necessary to verify your rights to the content.
Where reasonable doubt exists regarding ownership or authorization, MusicDiffusion may refuse, suspend, or remove such content and temporarily suspend any associated royalties, pending verification, investigation, or compliance review, until sufficient proof is provided.
You shall provide accurate, complete, and up-to-date information as required for the proper use of the Service.
You shall not use the Platform for any unlawful activity or any action that may harm, disrupt, or damage any party, including MusicDiffusion or its partners.
You undertake to use the Platform in good faith and agree not to:
– provide false or misleading information regarding your identity;
– create multiple accounts without prior authorization from the Company;
– upload or distribute content without the necessary rights or licenses;
– assign, transfer, sous-licencier, or otherwise make the Service or your account available to any third party without prior consent;
– engage in fraudulent activities, including but not limited to artificial streaming, robots, or false copyright claims;
– use technical means, including anonymization tools, in a manner intended to conceal identity or engage in fraudulent or abusive conduct.
Plus généralement, any behavior aimed at generating fraudulent or artificial revenues from our partners (including digital stores, Réseaux sociaux, and streaming platforms), as further detailed in Section 3.5 (Lutte contre la fraude), may result in the suspension or termination of your account.
Where necessary, and particularly in cases of suspected fraud, abuse, or legal risk, such measures may be taken without prior notice, in order to comply with partner requirements and protect the integrity of the service and our relations with our partners, in accordance with Section 3.7 (Politique des comptes bloqués).

3.4 Content Rights, User Responsibility and Indemnification

Une commission de) Grant of Rights
By uploading any content to our services, including our music distribution platform/dashboard, You acknowledge and agree to the following:
You grant MusicDiffusion a non-exclusive, worldwide license to administer, reproduce, distribute, communicate, and otherwise exploit the content uploaded by You (including recordings, vidéos, compositions, pochettes, and related materials), either directly or through third-party partners, on the Digital Music Services selected by You, for the duration of our contractual relationship and in accordance with the applicable Terms, including the collection and processing of revenues generated from such exploitation.
You represent and warrant that You own or control all necessary rights to the content uploaded, or that You have obtained all required authorizations from the relevant rights holders, and that such content does not infringe any copyright or other rights of any third party.
You authorize MusicDiffusion to collect revenues generated from the exploitation of your content on your behalf, including through third-party partners, and to process and distribute such revenues in accordance with these Terms and applicable agreements.
B) User Responsibility
You acknowledge and agree that You remain solely responsible, to the fullest extent permitted by applicable law, for any content uploaded, distributed, or otherwise made available through the Platform.
You represent and warrant that all content provided by You complies with applicable laws and does not infringe any intellectual property rights, contractual rights, or any other rights of third parties.
C) Indemnification
You agree to indemnify, defend, and hold harmless MusicDiffusion, its affiliates, partners, service providers, and employees from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
– any breach of these Terms;
– any claim that your content infringes or violates the rights of a third party;
– any fraudulent, groupes, titres, d'albums, labels..., or unlawful activity conducted through your account;
– any failure to obtain the necessary rights, licenses, or authorizations.
D) Role of MusicDiffusion
You acknowledge that MusicDiffusion acts as a technical intermediary facilitating the distribution of content through third-party partners.
Accordingly, MusicDiffusion shall not be held liable, to the extent permitted by applicable law, pour:
– the content uploaded by Users;
– the consequences of its distribution;
– or any decisions, actions, or policies of third-party platforms or partners.
E) Rights in Case of Claim or Violation
In the event of a claim, dispute, suspected infringement, or legal action related to your content or activity, MusicDiffusion reserves the right, at its sole discretion and based on objective elements, to take any necessary measures, y compris:
– suspending or removing the content;
– suspending or withholding any associated royalties;
– placing royalties in escrow pending investigation or resolution;
– providing relevant information to competent authorities or affected third parties where required by law;
– taking any action necessary to protect its legal, financial, or reputational interests.
F) Compliance with Third-Party Requirements
You acknowledge that the distribution of your content is subject to the rules, policies, and requirements of third-party partners (including digital service providers, Réseaux sociaux, and content platforms).
MusicDiffusion reserves the right to enforce such requirements and to take any necessary action to ensure compliance, including content removal, account suspension, or restriction of services.

3.5 Lutte contre la fraude

La fraude sous toutes ses formes est intolérable et strictement interdite sur MusicDiffusion. Afin de garder en sécurité notre communauté d’artistes et de labels de musique, notre priorité numéro un est de respecter toutes les directives de nos partenaires et d’éviter la fraude sous toutes ses formes. Nous travaillons très dur et investissons des ressources importantes pour éviter les comportements automatisés et frauduleux. Pour cette raison,, nous avons créé une politique anti-fraude spécifique, with a strike system that is available sur cette page. Lorsque vous acceptez nos Conditions d’utilisation, vous reconnaissez et acceptez également notre politique antifraude et, donc, vous acceptez que, entre autres engagements, vous ne tenterez pas, et n’autoriserez aucun tiers à, directement ou indirectement, générer des royalties automatisées, frauduleux, or otherwise manipulated and invalid playback actions, en particulier sur les services de musique numérique partenaires.
Particulièrement, mais non exclusivement, nous classerons comme fraude les activités suivantes :

• L’exploitation non autorisée de matériel protégé par le droit d’auteur (Violation du droit d’auteur). You need to be able, at any time, to fully justify under five (5) days the complete paternity of any material uploaded on our platform (including samples that you may use).
• La violation de toute loi qui réglemente la propriété des titulaires légaux de droits.
• L’utilisation de noms d'artistes (groupes, titres, d'albums, labels...) trompeurs et/ou génériques, qui peuvent créer de la confusion ou de fausses attentes liées au contenu (c.-à-d., spam musical et contenus trompeurs).
• L’utilisation de robots automatisés ou d’autres moyens pour « cliquer » sur des liens générateurs de paiement ou générer des streams et prétendre qu'il s'agisse d'utilisateurs/clients/auditeurs réels (c.-à-d., fraude au clic), mais aussi de produire des revenus frauduleux avec des titres manifestement sans aucune recherche ou talent musical (sans limitation : boucles de pianos, enregistrement d'animaux, fichiers midis, titres ayant une durée de quelques secondes... c.-à-d. contenus génériques).
• Le téléchargement de musique déformée, chansons silencieuses, ou avec toute autre caractéristique trompeuse, également pour générer des revenus non autorisées qui sont en violation des présentes conditions d’utilisation et/ou des accords que nous avons avec nos partenaires.
• The use of suspicious playlists curated and/or owned by you in the sole intention to promote your tracks and generate fraudulent royalties.
• L’utilisation de ressources manuelles ou automatisées, robots ou tout autre moyen avec l’intention de diffuser et de monétiser du contenu en violation des conditions générales de nos partenaires.
• L’utilisation de ressources manuelles ou automatisées, robots ou tout autre moyen afin de monétiser illégalement du contenu ne vous appartenant pas via MusicDiffusion.

You agree that any of these previous infringements can lead to the definitive suspension of your account.

4. Politique de confidentialité

Vous pouvez consulter notre Politique de Confidentialité ici.

5. Dispositions diverses

(a) MusicDiffusion peut, à sa seule discrétion et à tout moment,, modifier ou interrompre tout ou partie de ses Sites Internet et/ou Services et/ou Applications.
(b) Nous pouvons modifier ces Conditions d’utilisation, notre politique antifraude, notre politique de confidentialité ou tout autre document juridique de temps à autre et sans préavis, auquel cas les nouvelles conditions remplaceront les versions antérieures.
(c) Si une disposition des présentes conditions d’utilisation est jugée invalide ou inapplicable, cette disposition sera appliquée dans toute la mesure permise, et les autres dispositions resteront en vigueur.
(d) Si MusicDiffusion ne se prévaut pas à un moment donné des dispositions des présentes Conditions Générales d’Utilisation, cela ne peut être interprété comme valant renonciation à se prévaloir ultérieurement de ces mêmes conditions.
(e) Confidentialité : toute information qui vous est fournie (y compris, mais sans s’y limiter, votre tableau de bord, statistiques, matériel de marketing, notifications, e-mails, support, etc.) doivent être utilisé à discretion. Vous acceptez de traiter ces informations comme confidentielles et de ne pas les utiliser, révéler, transmettre à des tiers ou les rendre publics de quelque manière que ce soit par Vous ou un tiers sans notre accord écrit préalable. Vous acceptez que la communication publique de tout matériel ci-dessus, ou capture d’écran de nos services qui sont protégés par la loi sur les droits d’auteur peut conduire à la suspension définitive de votre compte, toute communication et à la résiliation de notre contrat sans préavis.
(f) Droit et juridiction : These terms are subject to French laws and Paris courts (France). La langue à utiliser dans la procédure arbitrale est le Français. En cas de litige dans l’application des présentes conditions d’utilisation, l’Utilisateur contactera préalablement la société exploitante de MusicDiffusion avec une mise en demeure officielle par lettre recommandée et dont il est recommandé à l'Utilisateur selon les usages de nous adresser une copie par E-mail ([email protected]) pour négocier de bonne foi et régler le litige de façon satisfaisante avant de saisir les tribunaux compétents.