MusicDiffusion User and Customer Reviews

Response from MusicDiffusion®

Hello sir,
Thank you to share with us your experience with our music smart links service.
After investigations, and as we can see in your mail exchange with the support here it seems you did not read your mails and missed your smart link in it. I’m glad to see that everything was handle by our support in good delay less than 24h after your review 🙂
Thank you to use MusicDiffusion services and take care!
Angelina

Response from MusicDiffusion®

Hello geert G&L.
Thank you for your nice words. After investigations in your account, it seems your royalties are not yet confirmed but still just estimates sales on your dashboard. Please be patient, it can take up to 2 – 3 months after a release to get your first confirmed sales in your balance. This is a normal process for all music distributor/music platforms.
Take care.

Response from MusicDiffusion®

Bonjour Chistian, nous regrettons votre mauvaise experience, mais ne retrouvons malheureusement pas votre adresse E-mail dans notre base utilisateurs.
Il nous apparait donc s’agir ici d’une experience non authentique ou bien d’une violation de nos conditions d’utilisation.
N’hésitez pas à contacter notre support par E-mail pour toute demande d’assistance si vous rencontrez la moindre difficulté, ils se feront un plaisir de vous assister.

Response from MusicDiffusion®

Bonjour Charles, nous regrettons votre mauvaise experience, mais ne retrouvons malheureusement pas votre adresse E-mail dans notre base utilisateurs.
Il nous apparait donc s’agir ici d’une experience non authentique ou bien d’une violation de nos conditions d’utilisation.
N’hésitez pas à contacter notre support par E-mail pour toute demande d’assistance si vous rencontrez la moindre difficulté, ils se feront un plaisir de vous assister.

Response from MusicDiffusion®

Hello Ben.
Sorry for your bad experience with MusicDiffusion and thank you to have take time to share it with us.
After further investigations from my side, it seems you have breached our terms by committing fraud and illegal activities on your account.
Please check up our Anti-Fraud Policy here: https://dashboard.musicdiffusion.com/about/anti_fraud
You received a mail from our anti-fraud team under the reference #546A2 one month ago.
Please, be free to take attach with this mail and provide the requested informations and clarifications if you believe we should reopen your account.
Thank you and take care.

Response from MusicDiffusion®

Bonjour Joseph.
Merci pour votre retour d’expérience avec les promotions MusicDiffusion.
Nous sommes navrés que celle ci soit négative, malheureusement nos playlists ainsi que notre audience sont internationales et nous ne pouvons pas cibler une ville en particulier dans nos offres.
L’équipe MusicDiffusion

Response from MusicDiffusion®

Hello Illimo,
We would like to thank you to share your experience with us.
48h is the delay we guarantee for our quality control to review your music before deliver it to stores and platforms. If our quality control team detects some copyrighted samples on your track, it is their responsibility to request you the licence to deliver it. We are sorry for any inconveniences it may has causing you, but being sure that you own all the rights of the music you distribute through our services is important for us, this in order to keep safe our platform and community. We hope you understand better the matter here.
Take care!

Response from MusicDiffusion®

Hello!
Thank you for you nice words 🙂 If you buy the exclusive licence during the order, the product will be removed from our store.
See you soon and take care!
MusicDiffusion Team